AIO Support Center – WordPress Ticketing System – ShareWordPress.Net

Description

AIO Support Center – WordPress Ticketing System

AIO Support Center is powerful, but easy to use ticketing system for your WordPress site.

AIO Support Center 2.0 is out, bringing long awaited features such as:

• Cron tasks
• Ticket creation via e-mail (for registered users only)
• Customers have ability to reopen their own tickes
• ¡°Awaiting reply¡± filter to help you manage tickets easier than ever
• and many more (check changelog)

Before updating, please see Changelog 2.0.

Main Features

• Multiple user roles that are not depending on WordPress roles
• User-friendly interface for both staff and customers
• Responsive & detailed ticket preview
• Pre-made repsonses for staff members to make their life easier
• Auto-Responders with custom e-mail templates
• Plenty of dynamic tags to use while building your e-mail templates
• Extendable ¨C Plenty of Add-Ons to come!
• E-Mail Piping ¨C Let customers post replies to tickets by directly replying to auto-generated e-mail addresses. (check requirements to make sure you can use this feature on your hosting)
• Translation Ready ¨C meaning you can easily translate plugin using .po & .mo files.
• and many more!

Customer Feedback

Notes

Check out FAQ section, documentation and demo before purchase.

Minimum System Requirements:
PHP Version: 5.3+
WordPress Version: 3.9+
WordPress ¨C access to admin-ajax.php from both front-end and back-end (some themes and plugins may block this)
Browser Support: Google Chrome | Mozilla Firefox | Opera | Safari | Internet Explorer 8+

Recommended:
PHP Version: 5.5+
IMAP ENABLED (php extension)
WordPress Version: 4.1+
WordPress ¨C access to admin-ajax.php from both front-end and back-end (some themes and plugins may block this)
Browser Support: Google Chrome | Mozilla Firefox | Opera | Safari | Internet Explorer 9+

DISCLAIMER
In order to work, AIO Support Center must have access to wp-admin/admin-ajax.php even for front-end shortcodes. There was one theme which was preventing access to this file so plugin couldn¡¯t work, so make sure your theme is compatible before making purchase.

Certain optional features like e-mail piping have additional requirements. Please check this page to make sure your hosting meets requirements for e-mail piping feature.